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Privacy Policy

Last updated: 16 May 2026

This privacy policy describes how the personal data provided through the website solaresmallorca.es is collected, used and protected, in compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

1. Data controller

The controller of the personal data provided through the contact form is:

  • Company name: Tecnicista SL
  • Tax ID (NIF): B70815402
  • Registered office: C/Antoni Maria Alcover 15, 3ºA – 07011 Palma de Mallorca
  • GDPR email: [email protected]
  • Phone: +34 871 24 20 13

Tecnicista SL is the partner installation company that receives and handles the quote requests submitted through the website solaresmallorca.es, owned by Antonio Asenjo (NIF 51083086V).

2. Disclosure of data to Tecnicista SL

The data provided through the contact form will be disclosed to Tecnicista SL as the installation company responsible for handling your request. This disclosure is necessary to provide the requested service.

By submitting the form, you expressly accept this disclosure. Without it, it would not be possible to handle your quote request, since the website solaresmallorca.es acts as a lead-capture portal and Tecnicista SL is the company that carries out the installation services.

3. Purpose of processing

The personal data you provide through the form is processed for the following purposes:

  • To handle your request for a quote, information or enquiry.
  • To contact you by phone or email to resolve your questions and send the requested information.
  • To carry out the free technical visit if you request it.
  • To manage the commercial relationship if you decide to contract the services.
  • To send commercial communications related to products and services in the solar sector, only if you have given your express consent.

4. Legal basis

The legal basis for processing your personal data is:

  • Consent of the data subject: by ticking the acceptance box when submitting the contact form.
  • Performance of a contract: where the request leads to a contracting of services.
  • Legitimate interest: to respond to pre-contractual enquiries.

5. Categories of data processed

The data collected through the form is:

  • First and last name
  • Email
  • Phone
  • Island of residence (Mallorca, Ibiza, Menorca)
  • Message or information about your enquiry

No specially protected data (health, ideology, religion, etc.) is requested.

6. Retention period

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected, and thereafter for the applicable legal periods (for example, 6 years for data relating to accounting operations, under the Spanish Commercial Code).

If you request removal, the data will be blocked and kept only to respond to possible legal requirements.

7. Recipients of the data

Your data will not be disclosed to third parties other than Tecnicista SL, except:

  • Legal obligation.
  • Technology providers acting as data processors (Make.com for processing the form; Google for web analytics via Google Analytics 4 if you have accepted analytics cookies), with whom the corresponding data-processing agreements have been signed.

8. International transfers

Some of the technology providers (such as Google and Cloudflare) may store data on servers located outside the European Economic Area. In these cases, it is guaranteed that transfers are carried out with adequate safeguards (Standard Contractual Clauses approved by the European Commission).

9. User rights

As the owner of the personal data, you have the right to:

  • Access: to know what personal data we are processing.
  • Rectification: to correct inaccurate or incomplete data.
  • Erasure: to request the deletion of your data when it is no longer necessary.
  • Portability: to receive your data in a structured, commonly used format.
  • Objection: to object to the processing of your data in certain circumstances.
  • Restriction: to request the restriction of the processing of your data.
  • To withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

10. How to exercise your rights

You can exercise your rights by sending an email to [email protected], clearly stating the right you wish to exercise, together with a copy of your ID card or equivalent document to verify your identity.

Your request will be answered within a maximum of one month from its receipt.

11. Complaint to the supervisory authority

If you consider that the processing of your data does not comply with the regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD):

  • Web: www.aepd.es
  • Address: C/ Jorge Juan, 6 – 28001 Madrid
  • Phone: 901 100 099 / 912 663 517

If you reside in another EU country or in the United Kingdom, you may also lodge a complaint with the supervisory authority of your country of residence.

12. Data security

Appropriate technical and organisational measures are applied to ensure a level of security appropriate to the risk, including encrypted connections (HTTPS), access control to the data and staff training in data protection.

13. Changes to the privacy policy

Tecnicista SL reserves the right to modify this privacy policy to adapt it to legislative or case-law developments. Changes will be published on this page.